Privacy Policy
Effective Date: 01 June 2025
SoundLabs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for services.
1. Information We Collect
We may collect the following information:
- Name, contact number, and email address.
- Event details and service requirements.
- Website usage data through cookies (see Cookie Policy).
- Any other information you voluntarily provide through contact forms, emails, or direct communication.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotes.
- Deliver our services to you.
- Manage bookings and customer communication.
- Improve our website and services.
- Send you occasional updates or promotional messages (if you opt-in).
3. Sharing of Information
We do not sell or share your personal information with third parties, except:
- When required by law.
- To service providers working on our behalf (e.g. email or hosting providers), under confidentiality agreements.
4. Data Protection
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no system can be completely secure, and you share information at your own risk.
5. Your Rights
You may:
- Request a copy of your personal data.
- Ask us to update or delete your information.
- Opt out of any future communications.
